Q: Do I need reservations?
A: Yes. If you'd like to dine in with us on the evening of this event, reservations are required. Valid ID will be required for alcohol consumption, and you must be 21+ to drink.
Q: Will I need physical tickets? Why does it say "Pick Up" when I go to check out?
A: You don't need any physical tickets - as soon as you complete your purchase you will be added to our in-house guest list that we use for check-in.
I received an email that says "Your order is complete". Is my order ready for pick up?
Not quite yet! You will first receive an automated "Your order is complete" notice, but this just means your online request went through.
Q: Can I make substitutions to the menu?
A. No, We are not able to accomodate dietary restrictions, and cannot allow ANY substitutions for this event.
Q: Do I need reservations?
A: Yes. Reservations are required to reserve tables at this special event. Valid ID will be required for alcohol consumption, and you must be 21+ to drink.
Q: Will I need physical tickets?
A: You don't need any physical tickets - as soon as you complete your purchase you will be added to our in-house guest list that we use for check-in.
Q: Can I make substitutions to the menu?
A. No, We are not able to accomodate dietary restrictions, and cannot allow substitutions for this event.
Q: What's the refund policy?
A: No Refunds. Your ticket is valid for the specific date/event for which you purchase. If you are unable to attend the event for any reason - we are not able to issue refunds or transfer your ticket to alternate dates/events. Your ticket is not valid for store credit of any kind.
Store employees cannot make exceptions to this company policy.
If you become unable to attend for any reason, you may transfer your ticket to another guest, or we can create a "Take Home Kit" for you to pick up so that you can enjoy the experience at your liesure. (We will not be able to send home tableside roasters)
By purchasing tickets to this special event, you accept these important terms & conditions.
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